Tool Hire

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Services

At Hire Station we provide a range of quality equipment and service throughout the UK. No matter if you work locally, regionally or nationally, we aim to provide the best possible service for every customer we interact with. We endeavour to meet all of your requirements, no matter how small or large. All of our customers are provided with a single point of contact when ordering with us to ensure that you receive the best possible service. That is why we provide, what we believe, is the most well-equipped and customer focused tool hire company, and to help this we can break our services down into 3 sections, Hire Station One Call, Hire Station Online, and Hire Station SHEQ.

Hire Station One Call


Hire Station One Call is our one stop facility, offering customers not only a fast and effective tool hire service, but also a team of experienced hire controllers who are fully training in all new site legislation.

At Hire Station our winning strategy in serving our customers is to have smaller customer support teams. This helps to promote work ethic of end to end ownership, and also importantly, builds relationships with all of our customers. Whether you work locally, regionally or nationally, we specialise in providing you with a single point of contact, supported by our extensive network of Hire Station branches. By using One Call you will benefit from having access to one of the most modern, well-equipped contact centres in the tool hire industry.

One Call Benefits:

Our One Call centre offers omni-channel support, allowing you the freedom to decide how to contact us at Hire Station. Our most popular methods of contact are: Hire Station online, chat, voice call and email. At One Call we operate smart routing of our calls, connecting our customers to the right person first time. In understanding your needs for the future, our CRM (Customer Relationship Management) integration platform allows us to identify trends, and proactively predict your product requirements throughout the year.

At One Call we run real time reports that allow us to monitor how we are performing. We set ourselves high standards in order to best serve you as a genuinely valued customer.

  • We answer 90% of our calls within 20 seconds
  • We respond to 90% of emails within 1 hour
  • If we don't get to answer your call, we will ring you back

Find out more about Hire Station One Call

Hire Station Online


The Hire Station website allows our customers to login, order and amend hire and sales orders, as well as paying on account or even credit/debit cards.

Our website is designed to provide you with our full range of products, depot locations, training services, health & safety guides, special offers, latest news items and more.

Online Benefits:

By using our online service you are able to reserve your products and download relevant product guides to ensure you get the best out of your hired product. With our branch finder you are able to find branch directions, contact information and opening times. We also provide a live chat service which means you can get your questions answered instantly, instead of waiting for an email reply. If you sign up to our trade accounts, you will be able to login and see specific pricing which is tied to your account. You can find out about our latest news and hire offers, and also view our 'hire vs buy' calculator to help you decide if hiring is the right choice for you.

By signing up to our online service, you can 'Go Green' and sign up for our new e-billing service. Receive account information directly into your inbox. Once you have registered you will no longer receive paper documents from Hire Station. When you create an online account you can also make payment using your credit, debit or corporate purchasing card, which means you can manage who has access to your hire account.

Our Hire Station website is mobile friendly so users with smart phones and tablets can order or amend contracts using their mobile devices, which is ideal for users on the go, or on site, and will help you work efficiently with Hire Station.

Hire Station SHEQ


Safety, Health, Environment and Quality are taken very seriously at Hire Station. We have a dedicated internal compliance team who ensure compliance with relevant legislation and company procedures throughout the business. 

Each of our branches is thoroughly audited by our National Compliance Team. Audit fieldwork reviews Health & Safety signage, Health & Safety documentation and awareness of & afherence to health and safety procedures.

SHEQ Benefits:

We are committed to maintaining our equipment to ensure it is of the highest quality when it goes out on hire. We maintain an exchange rate of <1% and carries out post-hire and pre-delivery checks on every piece of equipment. The workshop reviews, coupled with our unique Toolminder and Meggar testing systems, prevent the despatch of any electrical item unless our rigorous testing and certification procedures have been carried out and passed. This system helps to provide a maintenance history for each individual product and gives you confidence that the product you hire has been through thorough checks and inspection process.

All of our branches have a nominated safety guardian which supports the branch manager. This helps to offer a 'second pair of eyes' throughout the branch and spot potential hazards. The safety guardian performs daily checks, hazardous waste disposal, PPE reviews and near miss reporting. As part of our commitment to employees and to ensure competence and compliance, Hire Station invests heavily in training and development of our staff. All branch employees attend a statutory induction programme, which includes key aspects of health & safety, including product awareness, load security, fire safety, product awareness, abrasive wheels, customer handover procedures and safe transportation of LPG.

All our branch managers have also participated in teh Hire Association Europe Management (HAE) Leadership Programme. Following completion of the course, branch managers achieve the 'Tool & Equipment Managers L3 NVQ Diploma - Hire & Rental Operations'.

Useful Information

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Aberdeen
Ashford
Barnsley
Bradford
Birmingham
Brighton
Bristol
Canning Town
Cannock
Canterbury
Cardiff
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Chesterfield
Colchester
Coventry
Croydon
Dartford
Derby
Edinburgh
Exeter
Folkestone
Gateshead
Gillingham
Glasgow
Greenford
Heathrow
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Leeds
Leicester
Liverpool
Long Eaton
Loughborough
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Manchester
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Margate
Melton Mowbray
Middlesbrough
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Southampton
Stevenage
Stoke
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Swansea
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Tonbridge
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Warrington
Order and Collect
Dehumidifiers

Recently had a flood? Or has your washing machine broken down? Is your building new or recently renovated? If so there is no better way to reduce the amount of moisture in the air without damaging the building than using one of Hire Station’s professional dehumidifiers.

When you hire a dehumidifier from Hire Station, using the equipment couldn’t be simpler. All you need to do is make sure all the windows and doors are closed, position the equipment in a convenient location, plug the dehumidifier in and press the 'on' button!

So if you need to dry any structure including houses, garages, individual rooms, office spaces, hotels and retail outlets why wait? View our range of dehumidifiers online, including domestic dehumidifiers, industrial dehumidifiers and carpet floor dryers.

Carpet Cleaners

Need to hire a carpet cleaner today? Our range of industrial carpet cleaner equipment can tackle any job!

Carpet Cleaner hire from Hire Station is quick, simple and very economical. Our range of carpet cleaners includes both the Domestic 240V carpet cleaner and the more industrial upright carpet cleaner.

Carpet cleaner rental is a fast growing sector, so give your carpets a professional finish and hire a carpet cleaner online today!

Landscaping

Does your lawn need rejuvenating? Do your bushes simply need a trim? Or is garden landscaping simply a hobby of yours? If so then visit hire Station today where our range of landscaping tools can help with a range of projects including laying a new lawn, aerating your garden and even basic garden maintenance.

We can offer quality and reliable equipment at fantastic prices, delivered direct to your door including chainsaw hire, wood chipper hire, a range of strimmers and hedge trimmers, lawn mowers and much more!

Awards & Accreditation