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Hire Station - Tools for hire and purchase for Industry, Construction & DIY

One Call

National Customer Service Centre

At Brandon Hire Station our winning strategy in serving our customers is to have smaller customer support teams. This promotes a work ethic of end to end ownership, and also importantly, building relationships with all our customers.

Whether you work regionally or nationally, we specialise in providing you with a single contact point, supported by our extensive network of Brandon Hire Station Branches. By using the National Customer Service Centre you will benefit from having access to one of the most modern, well-equipped Contact Centres in the tool hire industry.

At our National Customer Service Centre we offer Omi-Channel support, allowing you the freedom to decide how to contact us at Brandon Hire Station. Our most popular methods of contact are: Hire Station online, chat, voice call and email.

We even have a Major Accounts team that offer a managed service of your account, ensuring a high degree of service levels and the personal management of all orders.

We will not simply hire you a product, we will help you build a solution. We will be better than what is expected of us.

Lines of Communication

Telephone Call

Telephone Call:

Dedicated team of enthusiastic and knowledgeable hire controllers are always at hand to take your call. They will be able to offer advice and ensure you get the right equipment for any scenario you may bring to us.

Live Chat

Live Chat:

Live Chat is our online customer service support software - Its a quick and easy way for you to directly talk to one of our specialist operatives.

Emails

Email:

We operate smart routing of emails meaning you get through to your dedicated team as quickly as possible.

We Aim

Our Aim:

We aim to answer 90% of calls within 20 seconds and respond to 90% of emails within an hour.

brandon hire staton plus

Truly a One Call facility if you need it we can get it!

After an extensive review of industry specialists, we have selected only the best to serve your product requirements. If you need it – we can source it. We specialise in sourcing skips, powered access, accommodation, containers, plant (self-drive and operated), power generation, specialist and safety equipment, and much more, at very competitive rates.

We will ensure we have whatever you need, wherever you need it. At the heart of all we do, is our desire to get it right first time, and to work collaboratively with you to build positive relationships for the future.

Useful Information

Branch Opening Times
About Us
Near Me
Order and Collect
Payment Methods

Awards & Accreditation