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National Customer Service Centre

If you need product assistance or have a technical question regarding a specific item or piece of equipment? Brandon Hire Station provide a dedicated ‘One Call’ help centre to deal with any phone queries. The One Call team have been specifically designed to meet the needs of our customers, and provide a single point of contact.

One Call was designed to be your one stop facility, providing fast and effective tool hire service, and support to our customers. All of the hire controllers have an in-depth knowledge of the hire industry, equipment and the supporting services and have extensive product training.

Our hire controllers are enthusiastic, knowledgeable and understand the importance of your account and your relationship with us.

By providing One Call, our customers benefit from having access to one of the most well-equipped call centres in the tool hire industry. The need of our customers are integral to all our decisions and by providing our service you will get to know our professional team and have the added comfort of knowing that all your hire needs can be dealt with in just ‘One Call’.

One Call facility for our customers

Our branches provide customer support


Our branch staff are always on hand to help with any queries you may have and to provide product assistance wherever necessary. All of our staff are friendly, willing to help and are given extensive product training to ensure you receive the best possible experience when hiring from Brandon Hire Station.

With over 80 different locations throughout the UK, our branches can provide a single point of contact if you need product support or assistance, or are unsure of how to use a specific piece of equipment. Our branches also provide a range of tool accessories consumables that are reasonably priced so you can save time and money when planning your next project.

Do you to find out if there is a branch in your area? Or find directions to a specific branch? Simply visit the Brandon Hire Station branch finder on our website to find out everything you need to know about our branches, including directions, opening times and phone numbers. It doesn't matter if you are a D.I.Y customer or a trade customer we have the perfect hire solutions for you, no job is to big or to small.


The Brandon Hire Station website is designed to make your hire needs as easy as possible, with hundreds of products available to book online today. Whether you are a D.I.Y customer or a business account customer, you can log in and see the hire rates specific to your account, you can even book your AM/PM time slot so you schedule your project and reduce the amount of downtime.

Every product on our website contains technical specifications so you can find exactly the correct tool for the job, if you are still unsure on which product you need for your job, simply use the contact form on the website, drop into your local branch, or give our One Call team a call and we will be more than happy to assist.

The Brandon Hire Station website also has a 'Live Chat' feature, so you are able to get answers to your questions quickly without the need to call or wait for an email response from our hire team. 

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