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Putting the customer at the heart of everything we do.

Our CORE VALUES were developed and introduced to ensure we became the specialists in core equipment and tool hire.

It is important to us that all of us that we follow these values in our everyday business and that we ensure all of our teams embrace these values which put our customers at the heart of everything we do.

Our mantra for our everyday business is that if what we do cannot be attributed to one of these values we should ask ourselves should we do it.

Across our products and services, the customer is at the heart of our operation. We measure our success based on how we get the basics right.

Embed our customer's need at the heart of our decision making.
Make it easy for our customers to do business with us.
invest in equipment to support the smooth running of our customer's businesses.
Deliver great service at a time when our customer's need us.
Keep our customers and employees safe.
Gain feedback continuously to improve our performance.

Availability...

Our Everyday Product Guarantee means we can offer guaranteed availability of our most hired products, available at every branch, every day, collected or delivered throughout England, Scotland and Wales. We are proud of our fleet management and our investment in equipment to ensure we source what tools and equipment you need, when you need it; from our extensive UK network.

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We Engage...

More and more customers are finding new ways to engage with us at Brandon Hire Station. Our sales team are available for site visits and appointments to discuss your needs face to face. Our National Customer Service Centre offers a one stop phone number for all your hire needs. Online customers can chat with live operators, or email us directly. For those who enjoy local relationships our branch staff are always happy to see customers in their branch.

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We Deliver...

Brandon Hire Station aims to deliver what the customer needs when they want it. We recognise that customers expect our equipment on site. Our drivers ensure that your equipment is delivered on time when you need it most, at a time that suits you.

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It Works...

More customers that are choosing tools and equipment from Brandon Hire Station are taking advantage of our ‘Everyday Product Hire Guarantee’ promise. With the youngest hire fleet in the industry our customers can rest assured that when we need to supply hire equipment it will work. Reducing costly down time and maintenance on site.

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We Collect...

At Brandon Hire Station we actively target our branches and drivers to collect on time when the customer needs it. We understand the importance of clearing the site when the job is complete.

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We Invoice...

We recognise that incorrect invoices are a hindrance and a barrier to working well together. With strict targets and a desire to get it right first time we aim to invoice correctly and fairly every time.

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Useful Information

About Us

Brandon Hire Station is a major national provider of small tools, climate, lifting, safety, survey and press fitting equipment to industry, construction and homeowners throughout the UK. With over 200 tool hire shops, we are able to service both local and national customers across all UK mainland locations.

Brandon Hire Station customers have the opportunity to either deal on a local basis with our experienced managers and sales teams or through our national call centre in Manchester. Either way they have access to the most modern fleet within the industry with guaranteed availability on the most popular lines.

Brandon Hire Station’s award winning website gives customers the opportunity to order equipment online and access a suite of real time management information enabling an understanding of what they are spending by site and by business. Brandon Hire Station are asset management specialists that focus is on delivering the very best service to our customers.

Order & Collect

Our order and collect service is available on all orders placed online, on the phone or in the local branch. Please note local branch prices can differ from the website and you may not get the same special offers and prices as advertised on this site.

Our professional staff will show you how to use the machine in the branch, but please also note the hirer should collect so he / she knows how to use the equipment. If you are collecting from us on behalf of someone else, please be aware we cannot be held responsible for any operating errors or faults.

When collecting from a local Brandon Hire Station branch please make sure you take two forms of ID and one must be photographic. Brandon Hire Station may also require a deposit when you collect, so please ensure you take a credit card. Deposits will of course be returned when you return the item back to the branch.

You can return the equipment you hire to ANY Brandon Hire Station branch.

Payment Methods

When it comes to paying for your hire we have several methods in which you can pay for your equipment. We also include damage waiver to help protect you against bills for damaged equipment.

Monthly credit account: If you wish to hire frequently, the convenience of a monthly credit account, just complete the appropriate application form online. Your account will be up and running within 24 hours (subject to status).

Purchase cards: We welcome company purchase cards by all major banks.

Debit or credit cards: For advance payment we ask for a 2-week deposit and 2 forms of I.D. Your deposit is refunded on return of equipment.

All major cards accepted. For long term hires, charges are made at 2-week intervals.